Shipping

Important COVID-19 Update 
Due to the novel Coronavirus (COVID-19), we are doing our best to help ease the spread of COVID-19 and to ensure the safety of our staff and community. At this time both retail locations are closed to the public. Our staff will be shipping every week instead of every day. This may cause a delay in your order. We apologize for the inconvenience. If you have any questions, please contact us directly at sctartsretail@scottsdalearts.org. 

Standard Shipping 

  • A flat rate of $9.95 applies to most orders within the United States including Alaska, Hawaii, United States territories, and APO/FPO addresses. 
  • All items are shipped via USPS or UPS. 
  • Delivery time: 2–10 Days 
  • Some oversized and higher priced items will incur a shipping and insurance surcharge, as noted at checkout. 
  • Flat rate shipping is only available through our online store. 

Expedited and International Shipping 
At this time, we are unable to offer orders that require expedited and international shipping. 

Order Tracking 
You’ll receive a shipping confirmation email that includes your tracking number once your order has been confirmed. Please note that tracking links generally need 24 business hours to generate. 

 

Local Pick Up

At this time we are offering local pick up. Once you have placed your order, we will reach out to you with dates, times and instructions on how to pick up your order. We are still limiting our time spent per week in the store, so we are not there all the time or on weekends.